People Focused
Healthcare Innovation
At Halcyon Northwest, LLC, we help healthcare organizations transform and thrive by combining innovative technologies with human-centered solutions. Our approach ensures healthcare systems are resilient, adaptable, and ready to seize opportunities and address challenges—now and in the future.
Halcyon’s core transformation competencies applied to healthcare
We empower forward-thinking healthcare organizations by delivering transformation services that combine strategic planning, precise execution, and hands-on training. With decades of experience, we focus on uniting people and processes to achieve sustainable change. Our human-first approach minimizes conflict, fosters collaboration, and ensures impactful, long-lasting results.
Transformational Change Management
Our change management services are tailored to navigate the unique challenges and opportunities within American healthcare delivery systems. We:
- Engage Stakeholders: Foster collaboration among diverse groups—including patients, providers, payers, and regulators—to build shared ownership of change initiatives that reflect the complexities of healthcare.
- Leverage Proven Frameworks: Apply evidence-based methodologies to ensure seamless transitions, minimizing disruptions in care delivery and operational workflows.
- Empower Teams: Provide targeted training and practical tools to enable healthcare professionals to adapt to ongoing changes and sustain improvements in patient outcomes and organizational efficiency.
By aligning our approach with the evolving landscape of healthcare, we ensure that your organization thrives amidst regulatory shifts, technological advancements, and patient-centered care demands.
Data Analytics
We leverage data to address the complex and evolving needs of the U.S. healthcare landscape. Our approach ensures actionable insights that drive impactful decision-making.
- Uncover Key Insights: Analyze organizational metrics, such as patient outcomes, operational efficiency, and population health trends, to identify critical areas for improvement.
- Simplify Complex Data: Develop intuitive visualizations that translate intricate healthcare data into clear, actionable insights for stakeholders at all levels.
- Optimize Strategies: Design analytics-driven approaches to enhance resource allocation, improve care delivery, and align with value-based care initiatives and regulatory requirements.
Process Improvement
Our process improvement services are designed to address the unique demands of healthcare in the U.S., enhancing efficiency, staff satisfaction, and patient outcomes.
- Assess Workflows: Evaluate current processes across clinical and operational areas, identifying pain points such as administrative bottlenecks, care delays, or compliance challenges.
- Streamline Operations: Redesign workflows to reduce redundancies, improve interoperability, and enhance care coordination, aligning with value-based care and patient-centered models.
- Empower Teams: Implement tools, technologies, and best practices that enable healthcare professionals to deliver high-quality care efficiently while maintaining job satisfaction.
By addressing the complexities of healthcare delivery, our approach ensures sustainable improvements that benefit providers, patients, and the organization as a whole.
Project Management
We customize project management strategies to meet the complex demands of healthcare organizations, ensuring success in a dynamic and highly regulated environment.
- Develop Targeted Plans: Craft comprehensive project plans that align with organizational objectives, timelines, and the unique challenges of healthcare delivery.
- Ensure Regulatory Compliance: Integrate adherence to healthcare regulations, accreditation standards, and payer requirements into every phase of the project.
- Mitigate Risks: Proactively identify and manage risks—such as resource constraints, regulatory shifts, and stakeholder dependencies—keeping projects on schedule and within budget.
Our expertise ensures that healthcare projects drive meaningful improvements in patient care, operational efficiency, and organizational resilience.
Why choose Halcyon Northwest for healthcare
We bring unparalleled expertise and passion for healthcare transformation. Our unique value lies in our ability to:
- Deliver innovative, actionable strategies tailored to your organization.
- Balance cutting-edge technology with a deep understanding of human dynamics.
- Drive measurable results that improve operational efficiency, staff engagement, and patient outcomes.
Featured Healthcare Sectors
Featured Services and Solutions
Hospitals and Providers
We support hospitals and providers by leveraging data analytics to improve patient outcomes, streamlining workflows through process improvement, managing large-scale projects effectively, and guiding change management initiatives to foster staff adoption of new systems and practices.
Ambulatory & Surgical Centers
We support these facilities by optimizing operations through data-driven insights, improving scheduling and resource allocation, streamlining workflows, overseeing project execution for upgrades, and implementing change management strategies to drive cutting-edge care delivery models.
Payors
We help insurance companies and health plan providers utilize advanced data analytics to assess risk and optimize plan offerings, refine administrative processes for efficiency, manage projects like system upgrades or new plan launches, and navigate organizational change to stay competitive in an evolving market.
Public Health Organizations
We support public health organizations by applying data analytics to monitor health trends, optimizing programs through process improvement, managing large-scale public health initiatives, and implementing change management to adopt innovative solutions for better community health outcomes.
Healthcare IT, Data, and Cyber Security
We integrate advanced IT systems, digital technologies, and cybersecurity measures to safeguard sensitive patient data while driving seamless, secure healthcare operations. We empower informed decision-making, improve patient outcomes, and enhance operational efficiency.
Business Transformation
HNW drives strategic change initiatives that enhance organizational agility, streamline processes, and align business operations with long-term goals in the healthcare landscape.
Process Improvement and Performance Optimization
We help identify inefficiencies and implement customized solutions to optimize workflows, enhance productivity, and deliver superior care quality.
Risk Management and Compliance
We ensure regulatory compliance and mitigate organizational risks through proactive strategies and continuous monitoring tailored to the dynamic healthcare environment.
Cost Management
We help optimize financial performance by identifying cost-saving opportunities, improving resource allocation, and implementing sustainable expense management practices.
Featured Healthcare Sectors
Payors
We help insurance companies and health plan providers utilize advanced data analytics to assess risk and optimize plan offerings, refine administrative processes for efficiency, manage projects like system upgrades or new plan launches, and navigate organizational change to stay competitive in an evolving market.
Hospitals and Providers
We support hospitals and providers by leveraging data analytics to improve patient outcomes, streamlining workflows through process improvement, managing large-scale projects effectively, and guiding change management initiatives to foster staff adoption of new systems and practices.
Ambulatory & Surgical Centers
We support these facilities by optimizing operations through data-driven insights, improving scheduling and resource allocation, streamlining workflows, overseeing project execution for upgrades, and implementing change management strategies to drive cutting-edge care delivery models.
Public Health Organizations
We support public health organizations by applying data analytics to monitor health trends, optimizing programs through process improvement, managing large-scale public health initiatives, and implementing change management to adopt innovative solutions for better community health outcomes.
Featured Services and Solutions
Business Transformation
HNW drives strategic change initiatives that enhance organizational agility, streamline processes, and align business operations with long-term goals in the healthcare landscape.
Healthcare IT, Data, and Cyber Security
We integrate advanced IT systems, digital technologies, and cybersecurity measures to safeguard sensitive patient data while driving seamless, secure healthcare operations. We empower informed decision-making, improve patient outcomes, and enhance operational efficiency.
Process Improvement and Performance Optimization
We help identify inefficiencies and implement customized solutions to optimize workflows, enhance productivity, and deliver superior care quality.
Risk Management and Compliance
We ensure regulatory compliance and mitigate organizational risks through proactive strategies and continuous monitoring tailored to the dynamic healthcare environment.
Cost Management
We help optimize financial performance by identifying cost-saving opportunities, improving resource allocation, and implementing sustainable expense management practices.
Healthcare Innovation Team

Ed West
Principal and VP, Change Management
Ed West brings over 30 years of leadership in change management with a focus on healthcare transformation. Holding a Master’s in Organizational Development from The Johns Hopkins University and certifications in Change Management (ProSci), Lean (NC State University), and SAFe Agile Project Management, Ed’s expertise spans IT system integrations, organizational restructuring, clinical transformation, and performance redesign.
His work has delivered significant results, including millions in cost savings for top healthcare organizations such as Mayo Clinic Scottsdale, Sutter Health, Providence Health, MedStar Health, and UW Medicine. A recognized thought leader, Ed has shared his insights through publications, lectures, and in his role as Clinical Associate Professor at the University of Washington School of Public Health, where he mentors future leaders in healthcare transformation and project management.
Years of Experience Saving Healthcare Organizations Millions of Dollars
Productivity & performance improvement consultant/program manager for member hospitals and Integrated delivery Systems
Accomplishments:
- Led consultant for implementation of labor management programs and reporting systems that yielded $33.5 million in documented savings for my clients over 5 years
- Project Manager for the implementation of Premier data analytics products for clients (i.e. Operations Advisor)
- Advisor to client leadership team in the implementation of transformation strategies that address operational efficiency and clinical performance (acute care and ambulatory settings)
Sample Clients:
- University Hospitals, Cleveland
- Chesapeake Regional Medical Center
- Bon Secours Health System
- Legacy Health System
- Avera McKenna Health System
- MultiCare Health System
Led hospital operations consultant for internal consulting team for the largest health system in the Mid-Atlantic
Accomplishments:
- $14.5 million in cost savings from improved productivity and operational performance for the system over a 5-year period
- Implemented a Productivity benchmarking data base and reporting for the system
- Delivered consulting support to Hospital management to improve productivity performance gaps
Demonstrated Expertise:
- Data Analytics
- Performance Improvement
- Productivity Benchmarking and Reporting
Sample Clients:
- MedStar Corporate
- System Hospitals – Union Memorial Hospital; Franklin Square Medical System; Good Samaritan Hospital; Harbor Memorial Hospital; Georgetown University Hospital; Washington Hospital Center
Healthcare Insights
Case Studies and White Papers Coming SoonAt Halcyon Northwest, LLC, we stand ready to help healthcare organizations embrace transformation and build a brighter future for their patients, staff, and communities. Let’s make impactful change together.